Value-Based Pricing · DSO Briefing
05 / 06The Proof · Pilot Results & Operator Voice
The math holds in real operatories.
42%[1]
Reduction in failure-to-diagnose claim frequency
Modeled vs. CNA closed-claim baseline across pilot DSO offices running complete chairside documentation.
1.8 hrs[2]
After-hours charting eliminated, per provider per day
Median across pilot DSO offices · 30-day pre/post baseline.
$184K[3]
Average exposure neutralized per claim avoided
$148,655 settlement + ~$35K defense + ~$15K deductible — the slice the carrier doesn't absorb.
“
Our clinicians stopped charting at night. The board saw it in the next quarterly. The carrier saw it at renewal.
“
We handed the carrier a defensibility dossier at renewal. They moved us a deductible tier — that alone paid for the platform.
[1] CNA Dental Professional Liability Claim Report, 3rd Ed. (2025), failure-to-diagnose category · Chairside pilot offices, n = 6 DSO locations, 2024–25.[2] Chairside pilot telemetry (sign-off lag + after-hours timestamps), median across 42 providers, 2024–25.[3] CNA 3rd Ed. (2025) severity + DSO median deductible (~$15K) from pilot carriers.