Value-Based Pricing · DSO Briefing
03 / 06The Mechanism
The note is done before the patient leaves the chair.
Chairside listens during the consult, so providers stop charting after hours — and the chart that wins in court ends the day on time.
Paper referral pads
Illegible, lost, unsigned · unverifiable consent
Manual chart review
Hours after the fact · memory-based · selective
Chairside platform
Captured live · signed before the patient leaves → 42% fewer FTD claims
Without Chairside
$250,1511/ failure-to-diagnose claim
+ ~$35K defense cost even on dropped claims.2
+ premium re-rate · deposition time · brand exposure.
+ premium re-rate · deposition time · brand exposure.
With Chairside
$499/ provider / month
A complete, signed-ready SOAP note before the patient leaves the chair — with sign-off integrity and an immutable timestamp on every visit.
¹ CNA Dental Claim Report 3rd Ed. (2025) · failure-to-diagnose severity $250,151.² MPL Association industry defense-cost benchmarks; varies $20K–$60K per defended claim.